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****pitheVerified Buyer
2021-03-10
Item was not as described. It did not fit the device it was advertised as fitting. The refund was prompt but there was no acknowledgement of any error or apology. The advert had not been changed several days after I’d advised the company. No financial loss to me but inconvenient.Reply on trustpilot says they tried phoning but I was not available so they sent an email. Only missed call was 24 hours earlier and I tried to call back. No reply (and I’ve no idea who called me then). And I have received no email. Not in spam/junk folder either.
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**ookVerified Buyer
2021-03-06
AsusBatteryStore were very helpful when contacting them by email in finding a suitable replacement for my laptop, purchasing the battery and use of the website was easy and delivery was very good. I would be happy to use asusbatterystore again.
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**rlyVerified Buyer
2021-03-01
Battery was as advertised and arrived on time. Brought my old laptop back to life.
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****mildVerified Buyer
2021-02-27
Ordered a replacement battery, delivered as stated but unfortunately it was not suitable for my needs. Contacted Customer Services who processed my request very efficiently, issued a return label and arranged a prompt refund. I will definitely use this company again.
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****1982Verified Buyer
2021-02-24
Good service and telephone support Batteries appear to be fine
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****1964Verified Buyer
2021-02-22
Delivery as expected. Good customer service. Recommended!
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****1975Verified Buyer
2021-02-19
AsusBatteryStore have been very helpful throughout the process of purchase with great quality and checked equipment... even when I had to return an item they couldn't have made the process easier...as the batterys are expensive it's reassuring both ways...all equipment works as expected... Thank you
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**ntyVerified Buyer
2021-02-15
Replaced my faulty battery within a week without any hassle or problems very helpful highly recommend company.
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****rtheVerified Buyer
2021-02-12
Excellent service re delivery updates etc battery fine so far will have to see how long it lasts but to date very pleased
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****elver1970Verified Buyer
2021-02-09
I ordered a battery for my Asus GL552VW laptop - overall no complaints; been using it for a few weeks with no issues.Product: battery capacity is a little lower from the original one (but this is as published), so don't expect it to last as long as it was from when you purchased your laptop.Service: Process went through smoothly, from payment to shipping.
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